Alex Gurianov

Alex Gurianov

CTO, Co-Founder

20+ years of expertise in the cloud technology field. Working with cloud services, process automation, and systems integration. Leading the projects for designing and implementing cloud PBX solutions, as well as expanding their functionality with voice & chatbots, speech recognition, etc.

Author’s articles

AI Automation
Will AI Replace Call Center Agents? 88% Have Deployed It, Only 25% Have Integrated It
Should AI answer customer calls, qualify leads, or replace support teams altogether? Explore where automation delivers the highest value and where human agents remain irreplaceable.
by Alex Gurianov 9 min read
AI Automation
The True Cost of an AI Receptionist: Pricing, Setup, and Hidden Fees
Why do some AI receptionists cost $29 while others charge $299? Learn how usage, setup, and integrations affect costs.
by Alex Gurianov 9 min read
AI Automation
Customer Service Automation: Your Ultimate Guide to Success
Get insights and proven business strategies on how customer service and support automation deliver 24/7 support, cut costs, and enhance CX.  
by Alex Gurianov 10 min read