The website https://www.byvoice.io/ and other related pages, including any domains and subdomains (hereinafter referred as “Website”) are operated by BYVOICE Sp. z o.o. 30-554 ul. Zamknięta, nr 10, lok. 1.5, 30-554 Krakow, Poland (hereinafter referred as “BYVOICE”, “we”, “us”, “our”).  

We maintain transparency in the processing of personal data. That’s why we have developed this Cookie Policy (hereinafter referred as “Policy”) to give you an understanding of how we collect, use, and otherwise process cookies.

1. What are cookies?

Cookies are used when browsing the BYVOICE Website, i.e. small text information that is stored on your end device in connection with your use of the site. Cookies are information stored by servers on the user’s end device, which the servers can read during every connection to this end device. Their use allows the proper functioning of the website. 

Cookies used by BYVOICE are safe for user devices. In particular, it is not possible for viruses or other unwanted or malicious software to get into the users’ devices. These files allow identifying the software used by the user and customise the site to the individual preferences of each visitor. Cookies usually include the domain name from which they originate, their storage time on the device and the assigned value.

2. Why do we use cookies?

Cookies allow information to be stored or accessed on your devices (such as computers and mobile phones), helping to improve the functionality and performance of our Website. 

Please note that cookies are not the only technologies used for these purposes. Similar tools may also store or access information on your device, including HTML5 local storage, local shared objects, beacons, pixels, and plugins. Accordingly, this section applies equally to all such similar technologies.

3. What types of cookies do we use?      

Persistent & session cookies

• Session cookies: are stored on the device of the website’s visitor and remain there until the end of the session of the given browser. The stored information is then permanently deleted from the device’s memory. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from the device visiting the website.
• Persistent cookies: are stored on the device of the website’s visitor and remain there until they are deleted. The end of the browser’s session or turning off the device does not remove them from the visitor’s device. The mechanism of persistent cookies does not allow the collection of any personal data or any confidential information from the device visiting the website.

Categories of cookies

On the Website we use the following categories of cookies (being persistent/session):

• Necessary: these cookies are essential for the website to function properly. They enable core features like security, network management, and accessibility. You cannot disable them.

• Analytics: these cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve site performance and usability.

• Targeting / Advertising: These cookies are used to deliver relevant ads based on your interests. They may be set by us or by third-party advertising partners.

4. Legal grounds for cookie processing

Your consent is the legal basis of cookie processing (except for the “necessary” cookie category that is processed without consent as defined above). We obtain your consent through a cookie banner you see when you open the Website. Please note that the consent you provide for the use of cookies applies to all domains and subdomains associated with our Website.

5. Cookie preferences

Visitors to the Website can independently and at any time change the cookies settings, specifying the conditions for their storage and cookie access to the user’s device. Visitors can make changes to the settings referred to in.

6. Managing cookie processing

There are three methods by which you can modify the processing of cookies:

• Cookie customisation

You can customise your cookie processing preferences in two ways: (1) when you open a webpage, a cookie banner will appear, allowing you to adjust cookie processing settings, or (2) you can change your cookie processing preferences at any time (see point 4 above).

• Cookie deletion

If you want to remove all cookies from your device, you can do it in your browser. You should access the browser settings on your device and delete your browsing history (ensuring you include advanced settings).

Please note that clearing your browsing history will remove all your preferences, saved logins, passwords and other personalised settings on various sites (not only the Website).

• Cookie blocking

Browsers generally allow users to prevent cookie processing on all websites. Keep in mind that blocking all cookies, including necessary ones, can disrupt website functionality. Check your browser’s help menu for guidance on cookie blocking:

1. Google Chrome;
2. Internet Explorer;
3. Mozilla Firefox;
4. Safari (Desktop);
5. Safari (Mobile);
6. Opera;
7. Opera Mobile.

7. Are there any third parties engaged in cookie processing?

Yes, there are. The website engages third-party service providers for cookie processing, including but not limited to:

• Google (reCAPTCHA, Analytics, Ads)
• Cloudflare (Bot Management)
• Hotjar (User behavior analytics)
• Apollo.io (B2B analytics and sales intelligence)
• CookieYes (Consent management)

These third parties may process data such as IP address, device information, and usage data in accordance with their respective privacy policies.