Self-learning systemOur AMD tool continuously learns from new data. This enables the solution to adjust to new patterns and continue to be effective over time.
Voice recognition and classificationIt has 99% accuracy in distinguishing between robots and humans. Even when pre-recorded phrases are played.
Automated call handlingOur AMD system controls the call flow. It retries calls, transfers them to an agent, or leaves a message.
Machine learning-based pattern recognitionThe solution learns from previous call data to identify patterns and improve the accuracy of detection.
50 - point score Standard tone signal detector Response to standard tone signals that are activated when an answering machine or voicemail is triggered.
+250 - point score Non-standard tone signal detector Response to frequencies that differ from the standard and distorted signals. Custom parameters can be specified.
+450 - point score Response recognition system Speech recognition system. Optimized for working with answering machines, IVR, voice robots, and assistants.Identification of prerecorded audio fragments.
Maximum results Dialogue management system No-code editor for creating scenarios to identify answering machines.Configuration of dialogs with voice assistants.Statistics on processed calls.
Accuracy and adaptabilitybyVoice AMDIt ensures great detection accuracy regardless of the signal kind, carrier, or call quality.vsOther AMDNon-standard signals can lower detection accuracy in less advanced systems.
Speech recognitionbyVoice AMDWith native voice recognition technology, there's no need to install or integrate third-party tools.vsOther AMDWe ensure fast delivery of critical calls while reducing false positives.
Stream recognitionbyVoice AMDOur system distinguishes humans from bots through advanced audio analysis.vsOther AMDLess advanced systems often cannot distinguish automated responses from human voices.
SpeedbyVoice AMDWe guarantee prompt delivery of critical calls while lowering the quantity of false positives.vsOther AMDLess advanced systems can increase false positives and delay critical call handling.
CustomizationbyVoice AMDThe operating parameters of the system can be quickly and easily changed with the tools included in our no-code platform.vsOther AMDMany other platforms have little choices for customization and necessitate technical know-how to make changes.
System IntegrationsbyVoice AMDWe guarantee smooth interaction of our AMD tool with your IT system.vsOther AMDOther systems frequently include intricate and drawn-out integration procedures.
Performance under high loadbyVoice AMDThe platform processes 1 million calls daily. It is designed to operate under high-load conditions, ensuring stable and efficient operation.vsOther AMDSome platforms are not optimized for high load conditions, leading to performance issues and instability during intensive use.
Scenario 1As part of our outbound calling solution*Upload subscriber numbers through the personal account or APIDial subscribers using technology that filters out answering machinesEstablish a connection with an agent or launch a voicebot scenario* The platform uses connection channels to the client's telecom operators.
Scenario 2Our solution + your outbound calling system*Your system dials subscribers. The number on our platform is indicated as the agent number.Audio stream analysis is performed using our technology.If a person answers — the call is connected to the agent. If an answering machine is detected — the call is either terminated or redirected.* The platform uses connection channels to the client’s telecom operators.
