We’ve trained Alice, our AI agent for E-commerce, on everything we’ve learned from years of working in sales, retail, and e-commerce. Now she’s ready to put that knowledge to work for you. Drop your number, and see what she can do.
Give your shoppers the confidence they need to click “purchase”.
Free up your agents for the tricky issues — Alice got up to 85% of it.
Alice provides you with full communication analytics so you can easily fix every bottleneck.
Alice, your AI assistants for E-commerce, handle both voice and chat channels, so your customers always get what they need. Click to play sample conversations and see what your agent can do.
Let customers know where things stand instantly.
Give customers the freedom to tweak their orders anytime.
Stick to your return policy while keeping it smooth for customers.
Give instant answers about your product and what’s in stock.
Point shoppers to the right products fast.
“It started as a test. Now Alice is handling support on three different channels. The setup was faster than expected, and the team didn’t need any engineering help.”
“We were hesitant about voice as most solutions sound robotic. But with Alice, customers chatted naturally, never realizing they weren’t talking to a person. From that moment, things really changed for us.”
“What stood out for us was the balance between automation and control. We got faster without losing the personal touch.”
“Alice let us scale without adding headcount, which was critical for our business at a certain period. What used to be stressful peaks are now just smooth days, and CSAT proves it.”
“Alice didn’t force us to change how we work. It adapted to us. That flexibility is why we kept expanding it across channels. It didn’t force us to change how we work. It just helped us do it better.”
These are smart virtual agents that handle customer interactions automatically. They help shoppers track orders, ask about products, manage returns, get personalized recommendations, and more.
Alice is built for businesses that want to scale without losing the personal touch. Of course, other platforms like Gorgias, Zendesk, or Freshdesk also help with multichannel E-commerce customer support and ticketing, but if you’re looking for AI-first automation, Alice is the right solution.
Most customers go live in a few days. You can use our ready-made templates or build your own workflows.
Absolutely. You can upload everything Alice needs to know into the knowledge base — from product info to return policies.
Your AI agent for E-commerce can support 100 languages, including English, Spanish, French, German, and more. You can launch in one market and scale globally.
No worries, the agent knows when to automatically transfer the call or chat to a human agent. Your customers always get the help they need.
