About Us

We create AI agents that understand your customers and speak your brand

We Build AI That Works Like Your Business Partner

At byVoice, we build an AI-first platform that helps businesses automate customer communication across digital channels using voice and chat agents. It’s designed to streamline support, boost sales, and eliminate routine, without compromising quality or control.
From e-commerce to telecom, we deliver measurable results by combining AI capabilities with seamless integration into existing systems.

Team Behind byVoice

Alex Gurianov

CTO

Pavel Tereshko

CEO
Head of Development

Alex Karpovich

QA
Team Lead

Alex Krasovsky

Lead Web Architect

Viktoria Savitskaya

Marketing Manager

Nick Trafimov

Strategy & Growth Expert

What Our Customers Say

Sophie Lemoine

“byVoice didn’t force us to change how we work. It adapted to us. That flexibility is why we kept expanding it across channels. It didn’t force us to change how we work. It just helped us do it better.”

Sophie Lemoine
Head of Digital Experience
Michal Kowalczyk

“Our main concern was maintaining SLA compliance during high-volume periods. byVoice made it possible to handle spikes without additional staffing. Their agent escalation logic and reporting tools fit smoothly into our internal processes, and the setup really took days.”

Michal Kowalczyk
Support Process Manager
Victor Lemoine

“What made us choose byVoice over other vendors was the level of control. We could adjust flows, retrain agents, monitor quality, and get clear analytics, without developer involvement. It’s rare to see that kind of flexibility in enterprise AI.”

Victor Lemoine
Automation Strategy Lead
Tomás Andrade

“We were hesitant about voice as most solutions sound robotic. But with byVoice, customers chatted naturally, never realizing they weren’t talking to a person. From that moment, things really changed for us.”

Tomás Andrade
Head of Customer Support
Experience What byVoice Can Do for Your Business