Take the guesswork out. Get a real feel for how our AI handles calls with a quick test drive. Just leave your contact details – Nick will call you in seconds to talk about the byVoice platform. You’ll see firsthand how naturally our AI agents speak and can ask any questions you have.
Customer service is less efficient and of worse quality when it takes longer to process inquiries.
Agents’ work and manual handling of customer inquiries require higher operating expenditures.
Customers expect a personalized approach, which can be challenging during high demand.
Providing around-the-clock customer service is difficult and expensive to maintain a steady support staff.
Manual outbound call handling burdens agents and reduces productivity due to inefficient time allocation.
Such systems limit new tool adoption as they’re tightly linked to business processes.
Boost agent productivity
Increase in client retention rates
Reduced call center costs
Data security and privacy
Reduced times for handling inquiries
Higher customer satisfaction
AI-driven contact center transformation
Increased efficiency and response rate
Actionable insights from customer interactions
Modern speech synthesis and streaming speech recognition technologies from Deepgram, Yandex, and Google are integrated by us. This integration supports over 100 languages.
Our system integrates with the top AI models: OpenAI’s GPT, Anthropic’s Claude, Google’s Gemini, Groq.
We provide a smooth connection with any API system, including internal ones, in as little as 14 days.
Also, our solution supports integration with any messaging platform within 21 days. More customer reach and omnichannel interaction are made possible by it.
When you work with byVoice, new technologies are adopted quickly. ChatGPT, launched in December 2022, was integrated into our platform by February 2023.
Create and modify your voicebot’s workflows by yourself. Its user-friendly interface streamlines the procedure and enables quick modifications and the introduction of fresh dialogue situations.
Because it automates phone operations, the integrated automatic dialer simplifies outbound communication. This feature ensures efficient outreach by detecting voicemail and virtual assistants, increasing the overall productivity.
Protect your customers from annoying spam by filtering out unwanted and harmful calls using advanced answer recognition and dialog management systems.
This service does not require a number change; the client will keep their existing number.
Use your existing number or get a new one on our platform. We’ll handle all interactions without changing your infrast...
Use your existing number or get a new one on our platform. We’ll handle all interactions without changing your infrastructure.
Benefits:
Requirements: Your provider must support SIP trunking (call forwarding via SIP protocol).
Keep full control of your call flow and send selected calls to our platform for automation. ...
Keep full control of your call flow and send selected calls to our platform for automation.
You configure forwarding rules in your PBX (e.g. in the IVR menu), and byVoice handles only the calls you choose. Additionally, calls can be returned to your PBX after processing.
Requirements:
Your PBX must support SIP protocol.
Let byVoice handle the first line of communication. Calls go to your number, first processed...
Let byVoice handle the first line of communication. Calls go to your number, first processed by our platform.
AI agents handle most conversations, and only calls that need human agent involvement are forwarded to your PBX.
SIP protocol support from both your PBX and provider.
We assisted a retail recruitment company with integrating AI Voice Bot and its HRM system. Through voicemail answer processing and bot-assisted first interviews, it assisted in automating applicant interactions.
The Voice Bot was integrated by our team with the IVR system of our customer -Cloud PBX provider. It simplified the following: data exchange between the IVR and external systems such as CRM/ERP, route calls, service automation.
Your requirements will determine the cost. We offer three usage models:
If you need the Voicebot as an IT product, various subscription plans are available for you. The choice depends on the call volume you process daily. Contact our experts to calculate the cost.
You don’t necessarily need Twilio. We offer a scalable, no-code alternative. It provides robust functionality without the need for extensive coding or high costs. You can also use our platform and your current phone number connected to Twilio for calls and text messages.
No, you shouldn’t. Your employees can continue using your existing PBX system. The automation will be deployed through our platform.
Yes, you can automate up to 90% of your calls with our AI Voice Bot. Involving agents only when necessary reduces the need for standard call center services.
Indeed, a white-label solution is one of the usage models for AI Voice Bots. It can be rebranded and sold under your own brand.
IVR systems don’t understand natural human language. They rely on a menu system. AI voicebots can comprehend natural language, that’s why they are able to handle complex conversations. They are therefore the most appropriate for tailored consumer interactions.
Sure, taking into account your unique demands, goals for your organization, and problems, our knowledgeable staff will help deploy the bot.
Yes, we have partnership programs in place. You can integrate our solution into your system and resell it to your clients.
Yes, byVoice offers partnership programs for companies, providing automation and digitalization services. For more detail, please contact the byVoice experts.
