CTO, System Architect
20+ years of expertise in the cloud technology field. Working with cloud services, process automation, and systems integration. Leading the projects for designing and implementing Cloud PBX solutions, as well as expanding their functionality with voice & chatbots, speech recognition, etc.
TestLink
Author’s articles
Workforce Management
9 min read
Read the article to find out how to boost call center efficiency with workforce management and proper workload-sharing.
From pitfalls to benefits and practical insights — dive into the simplicity and impact of speech recognition technologies.
Speech Analytics
11 min read
16 min read
Testing
API
From robust functionality to seamless integration, discover the best tools that streamline your API testing processes and ensure software reliability.