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Pavel Tereshko

Pavel Tereshko

CEO, Head of Development

Experienced Head of Development with over 20 years of experience in international projects for developing, implementing, and modernizing cloud services. Expertise in speech recognition, outbound call automation, and voice & chatbot development. Proven track record in leading development teams, overseeing software architecture, and ensuring the highest standards in quality control. Highly skilled in managing full project lifecycles, from initial concept through deployment and maintenance.

Author’s articles

robot hand reaches for the monitor
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Contact Center

13 min read

Why is contact center automation the future, and which tools help achieve it? Find the answer in the article.

Call Center Quality Management
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Unlocking customer satisfaction: Explore call center quality management strategies for enhanced experiences and sustainable business growth.

Quality management

9 min read

Outbound Calls
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Outbound Calls

10 min read

All you want to know about outbound call automation and its business benefits.

Staff Augmentation vs Outsourcing
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IT Outsourcing

9 min read

Should you expand your IT team through staff augmentation or outsourcing? Our guide breaks it down for you.

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